Effective Date: August 5, 2026

ExtraLogic IT Services, we are committed to protecting the privacy and security of our clients, website visitors, and business partners.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or IT support services. Information We Collect

We may collect the following types of information:

Personal Information
Name
Email address
Phone number
Company name
Job title
Billing and payment information

Technical Information:

IP address
Browser type and version
Device information
Operating system
Website usage data
Cookies and analytics data

Support Information

When you contact us for technical support, we may collect:

Device or system information
Error logs
Network configuration details
Remote access session information (only with your permission)
Files or information you voluntarily share for troubleshooting
How We Use Your Information

We use your information to:

Provide IT support and managed services
Respond to inquiries and support requests
Improve our products and services
Process payments and invoices
Communicate service updates
Enhance website performance
Prevent fraud and maintain security
Comply with legal obligations

Remote Support and Access:

Our technicians may request temporary remote access to your systems to diagnose and resolve technical issues. Remote access is performed only with your authorization and is limited to the duration required to provide support.
We do not intentionally access, copy, or disclose personal files unless it is necessary to resolve the reported issue or required by law.
Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Remember user preferences
Enhance user experience
You can manage or disable cookies through your browser settings.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Sharing of Information
We do not sell or rent your personal information.

We may share your information only:

With trusted service providers who help us operate our business
When required by law or legal process
To protect our legal rights and prevent fraud
During a business merger, acquisition, or asset transfer
All third-party service providers are expected to protect your information appropriately.

Data Retention

We retain personal information only as long as necessary to:

Deliver our services
Meet contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent where applicable
Request a copy of your information
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies before providing personal information.
Children's services are intended for businesses and individuals over the applicable age of consent.
We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information,
Please contact us: ExtraLogic IT Services
Email: Support@extralogic.net
Phone: +91 9745318167
Website: www.extralogic.net
Address: Kerala